Frequently Asked Questions Header Image

What is Sinus Away™ made from?

Sinus Away™ is made with 100% Organic ingredients: Olive Oil, Tea Tree Oil and Sage Oil. These therapeutic grade essential oils are the naturally occurring volatile oils obtained by steam distillation or cold pressing (expression) that have the characteristic aroma of the plant part from which it was derived. The essential oils in Sinus Away™ are 100% pure oils or considered “neat”, meaning they have not been processed, diluted or manipulated in any way with solvents, extenders or other additives.

Do I need a prescription to use Sinus Away™?

Currently, no prescription is needed for the purchase or use of Sinus Away™ or any other essential oils.

How do I use Sinus Away™?

Sinus Away™ is formulated to be used in a number of different ways. Below are a few suggested applications:

FOR SINUS IRRITATION: Apply 2 drops on the tip of a clean cotton swab and gently insert swab inside first nostril. While holding the other nostril closed, gently coat the inside of the open nostril while breathing in. Repeat in the other nostril using a clean cotton swab.
• WARNING: Do not insert swab tip more than 1/4 inch past nasal cavity
• Discard cotton swabs after use.
• Wait at least 2-5 minutes before blowing nose.
• Can be applied up to 2 times daily.

FOR DIZZINESS & IMBALANCES IN THE EAR: Apply 2 drops into the ear and close ear with a cotton ball. Leave in for minimum of 30 minutes. Can also be gently swabbed into ear with a clean cotton swab up to 2 times daily.

FOR NECK & SHOULDER DISCOMFORT or ACHE: Apply 2-3 drops into the palm of your hand and gently rub directly onto area of shoulder where there is discomfort. Can be applied up to 2 times daily.

Is Sinus Away™ safe to use if I am pregnant or breast feeding?

Unfortunately, essential oils including Sinus Away™ are NOT considered safe for use while pregnant or breastfeeding, but check with your health care professional for additional information.

Is Sinus Away™ safe to use on children?

Aromatherapy is a wonderful way to provide children with relief from irritations, discomfort and imbalances. Because children's skin can be sensitive, we recommend caution when applying or using essential oils, including Sinus Away™. Sinus Away™ may be used on children aged 5 years and older.

Are essential oils safe for everyone?

Pure essential oils have a wide range of therapeutic benefits, and although they have been used around the world for centuries, we do not advise the use of any essential oils without consulting a health care professional.

How often can I use Sinus Away™?

Generally, when applying essential oils over small areas of the body, or when inhaling them, it is safe for use as often as you like. Sinus Away™ is recommended for use up to two times daily.

How long before I see results?

Start to experience sinus relief with the first treatment. Please bear in mind that every person is different. Results will vary.

How long will one bottle of Sinus Away™ last?

Sinus Away™ can be used up to 2 times daily and one bottle can last between 2 weeks to 2 months, depending on the frequency and amount used.

What is the Sinus Away™ shipping policy?

Shipping times are approximate and not guaranteed. Orders typically ship within 1-3 business days. Shipping times may increase during holidays. Our current shipping options are as follows (subject to change):
USPS Priority Mail:
• Shipping Duration: 2 – 4 business days, includes package tracking
• Only available within the continental United States

Do you ship outside the continental United States?

For international shipping, please contact julie@sinusaway.com.

Due to increased shipping costs, international orders do not qualify for the Limited Time Free Shipping promotion.

Can my order be shipped to a different address?

During the checkout process you will have the option to enter the “ship to” address. You may ship it to a different address other than your billing address, as in the case of sending a gift to someone else. You can only ship to one address. If you want to ship to more than one address, you will have to place separate orders for each address. Shipping/handling charges will apply to each order.

How can I find out shipping charges before I place my order?

USPS Priority mail offers flat rate shipping and tracking for domestic packages. Domestic shipping charges are as follows:
1 bottle : Domestic $10
2 bottles : Domestic $18.00
*3 - 4 bottles : Domestic FREE SHIPPING
*5 - 10 bottles : Domestic FREE SHIPPING

*Free Shipping when you purchase 3 or more bottles. This is a limited time offer and may be cancelled at any time. Promotion only applies to orders shipped within the continental United States.

What is your 100% Guarantee?

If you are not satisfied with your purchase, you may return the unused portion of your product within 30 days of purchase for a full refund, minus an $8 handling fee. Heart-Centered Living, Inc. is not responsible for covering the cost of return shipping.

I have a question that isn’t covered under “Frequently Asked Questions”. How can I contact you?

Go to our CONTACT US page and send us your question. We will try to get back to you within 24-48 hours.
The statements and product shown on this website have not been evaluated by the US Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Those seeking treatment for a specific disease should consult a qualified physician prior to using our products.
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